Intra-Africa Journal Hub

A leading open-access publishing network connecting researchers, scholars, and practitioners across Africa and the world. We publish rigorously reviewed research, promote interdisciplinary exchange, and accelerate knowledge impact.

About the Hub

What we publish

Multidisciplinary Journals

Rigorous peer review across business, health, education, and social sciences.

Open Access & DOI

Articles are immediately accessible with permanent identifiers and archiving.

Ethics & Integrity

Transparent review policies and adherence to global publishing standards.

Latest publications

Influence Of Professional Development On The Implementation Of E Government Service Across Huduma Centres In Kenya

October 18, 2025Despite extensive investments in digital platforms, the implementation of e-government services in Kenya remains suboptimal due to gaps in human resource capacity. A significant portion of Huduma Centre staff lacks the technical proficiency and continuous learning mechanisms needed to manage emerging technologies effectively. Furthermore, limited alignment between training content and evolving service needs has hindered organizational responsiveness and citizen satisfaction. The purpose of this study was to investigate the influence of professional development on the implementation of e-government services across Huduma Centres in Kenya. The study was underpinned by Human Capital Theory, Experiential Learning Theory, Technology Acceptance Model, Diffusion of Innovation Theory, and Organizational Culture Theory. The research adopted a descriptive design under a positivist paradigm. The target population comprised 312 Huduma Centre staff across Kenya. A stratified random sampling technique was used to select 156 respondents. The sample included 48 ICT officers, 44 administrators, 42 customer care personnel, and 22 supervisors. Data was collected through structured questionnaires and analyzed using descriptive statistics, Pearson correlation, and multiple linear regression. Results showed a strong positive correlation between professional development and e-government implementation (r = 0.678, p < 0.01), with regression analysis confirming a significant predictive effect (β = 0.894, R² = 0.460, p < 0.05). These findings confirm that continuous professional development enhances staff competence, adaptability, and technological responsiveness. The study concludes that structured certification programs, refresher courses, and mentorship significantly contribute to effective e-government service delivery. It recommends institutionalizing CPD frameworks and incentivizing digital literacy across all Huduma Centres.

Multidisciplinary Research

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The Influence Of Predictive Analytics Utilization On Supply Chain Decision Making In Kenya S Agribusiness Sector

October 18, 2025Predictive analytics has revolutionized supply chain decision-making globally, yet its adoption in Kenya’s agribusiness sector remains limited, leading to inefficiencies, post-harvest losses, and fragmented value chains. Despite emerging digital platforms, poor infrastructure, weak data systems, and a lack of skilled personnel hinder widespread use. This study aimed to analyze the influence of predictive analytics utilization on supply chain decision-making in Kenya’s agribusiness sector. Specifically, the study sought to: assess the utilization of predictive analytics in forecasting, evaluate its influence on inventory management, determine its impact on procurement decisions, examine its role in risk mitigation, and (v) analyze its effect on decision-making efficiency. Anchored in the Technology Acceptance Model (TAM), which posits that perceived usefulness and ease of use determine technology adoption, the study employed a qualitative research design based on document analysis. The target population consisted of 33 secondary sources—peer-reviewed articles, reports, and case studies—published post-2020. Purposive sampling was used to identify relevant documents; sample size determination was guided by thematic saturation across selected literature. The sample included 33 documents, covering global (10), African (11), and Kenyan (12) perspectives. Data was collected through online academic libraries and search engines and analyzed thematically using deductive and inductive coding. Thematic categories were organized into summary tables capturing forecasting, inventory, procurement, risk, and decision efficiency. Findings revealed that predictive analytics improved demand forecasting in 85% of studies, optimized inventory in 79%, enhanced procurement planning in 79%, enabled proactive risk mitigation in 73%, and accelerated decision cycles in 88% of cases. The study recommends scaling analytics adoption, improving infrastructure and skills, promoting policy frameworks, and encouraging empirical research to guide data-driven agribusiness transformation in Kenya.

Multidisciplinary Research

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Influence Of Strategic Communication On Service Delivery In Public Level Four Hospitals In Nairobi County Kenya

October 18, 2025Despite the critical role communication plays in modern healthcare systems, public level four hospitals in Nairobi County continue to experience inconsistencies in service delivery, often attributed to fragmented or ineffective strategic communication frameworks. Strategic communication serves as a coordination mechanism, guiding the formulation, execution, and monitoring of healthcare delivery strategies. This study investigated the influence of strategic communication on the effectiveness of service delivery in Nairobi’s public level four hospitals. Grounded on Stakeholder Theory and Resource-Based View, the study adopted a descriptive design and positivist philosophy. A sample of 286 respondents was drawn from a target population of 1012 staff across hospitals using stratified random sampling. Data was collected through structured questionnaires, analyzed using descriptive statistics, correlation, and multiple linear regression. Results showed a significant positive relationship between strategic communication and service delivery (r = 0.734, p < 0.01), with regression analysis confirming a predictive effect (β = 0.653, R² = 0.543, p < 0.05). The study concludes that internal communication flow, clarity of roles, stakeholder engagement, and feedback mechanisms are integral to service delivery. It recommends institutionalizing structured communication strategies to enhance transparency, staff cohesion, and patient-centered service.

Health Sciences

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