Journals & Recent Publications

Journals & Categories

Intra Africa Journal of Multidisciplinary Research

Cross‑disciplinary research spanning management, education, technology, and policy.

View journal

Intra Africa Journal of Health Sciences

Public health, clinical practice, and health systems innovation across Africa.

View journal

Intra Africa Journal of Social Sciences

Society, governance, economics, and community development research.

View journal

Special Issues & Regional Studies

Thematic collections highlighting emerging African scholarship and policy impact.

View journal

All

Health Sciences

Multidisciplinary Research

Showing 24 of 24 publications

Influence Of Professional Development On The Implementation Of E Government Service Across Huduma Centres In Kenya

October 18, 2025Despite extensive investments in digital platforms, the implementation of e-government services in Kenya remains suboptimal due to gaps in human resource capacity. A significant portion of Huduma Centre staff lacks the technical proficiency and continuous learning mechanisms needed to manage emerging technologies effectively. Furthermore, limited alignment between training content and evolving service needs has hindered organizational responsiveness and citizen satisfaction. The purpose of this study was to investigate the influence of professional development on the implementation of e-government services across Huduma Centres in Kenya. The study was underpinned by Human Capital Theory, Experiential Learning Theory, Technology Acceptance Model, Diffusion of Innovation Theory, and Organizational Culture Theory. The research adopted a descriptive design under a positivist paradigm. The target population comprised 312 Huduma Centre staff across Kenya. A stratified random sampling technique was used to select 156 respondents. The sample included 48 ICT officers, 44 administrators, 42 customer care personnel, and 22 supervisors. Data was collected through structured questionnaires and analyzed using descriptive statistics, Pearson correlation, and multiple linear regression. Results showed a strong positive correlation between professional development and e-government implementation (r = 0.678, p < 0.01), with regression analysis confirming a significant predictive effect (β = 0.894, R² = 0.460, p < 0.05). These findings confirm that continuous professional development enhances staff competence, adaptability, and technological responsiveness. The study concludes that structured certification programs, refresher courses, and mentorship significantly contribute to effective e-government service delivery. It recommends institutionalizing CPD frameworks and incentivizing digital literacy across all Huduma Centres.

Multidisciplinary Research

PDF

The Influence Of Predictive Analytics Utilization On Supply Chain Decision Making In Kenya S Agribusiness Sector

October 18, 2025Predictive analytics has revolutionized supply chain decision-making globally, yet its adoption in Kenya’s agribusiness sector remains limited, leading to inefficiencies, post-harvest losses, and fragmented value chains. Despite emerging digital platforms, poor infrastructure, weak data systems, and a lack of skilled personnel hinder widespread use. This study aimed to analyze the influence of predictive analytics utilization on supply chain decision-making in Kenya’s agribusiness sector. Specifically, the study sought to: assess the utilization of predictive analytics in forecasting, evaluate its influence on inventory management, determine its impact on procurement decisions, examine its role in risk mitigation, and (v) analyze its effect on decision-making efficiency. Anchored in the Technology Acceptance Model (TAM), which posits that perceived usefulness and ease of use determine technology adoption, the study employed a qualitative research design based on document analysis. The target population consisted of 33 secondary sources—peer-reviewed articles, reports, and case studies—published post-2020. Purposive sampling was used to identify relevant documents; sample size determination was guided by thematic saturation across selected literature. The sample included 33 documents, covering global (10), African (11), and Kenyan (12) perspectives. Data was collected through online academic libraries and search engines and analyzed thematically using deductive and inductive coding. Thematic categories were organized into summary tables capturing forecasting, inventory, procurement, risk, and decision efficiency. Findings revealed that predictive analytics improved demand forecasting in 85% of studies, optimized inventory in 79%, enhanced procurement planning in 79%, enabled proactive risk mitigation in 73%, and accelerated decision cycles in 88% of cases. The study recommends scaling analytics adoption, improving infrastructure and skills, promoting policy frameworks, and encouraging empirical research to guide data-driven agribusiness transformation in Kenya.

Multidisciplinary Research

PDF

Influence Of Strategic Communication On Service Delivery In Public Level Four Hospitals In Nairobi County Kenya

October 18, 2025Despite the critical role communication plays in modern healthcare systems, public level four hospitals in Nairobi County continue to experience inconsistencies in service delivery, often attributed to fragmented or ineffective strategic communication frameworks. Strategic communication serves as a coordination mechanism, guiding the formulation, execution, and monitoring of healthcare delivery strategies. This study investigated the influence of strategic communication on the effectiveness of service delivery in Nairobi’s public level four hospitals. Grounded on Stakeholder Theory and Resource-Based View, the study adopted a descriptive design and positivist philosophy. A sample of 286 respondents was drawn from a target population of 1012 staff across hospitals using stratified random sampling. Data was collected through structured questionnaires, analyzed using descriptive statistics, correlation, and multiple linear regression. Results showed a significant positive relationship between strategic communication and service delivery (r = 0.734, p < 0.01), with regression analysis confirming a predictive effect (β = 0.653, R² = 0.543, p < 0.05). The study concludes that internal communication flow, clarity of roles, stakeholder engagement, and feedback mechanisms are integral to service delivery. It recommends institutionalizing structured communication strategies to enhance transparency, staff cohesion, and patient-centered service.

Health Sciences

PDF

Influence Of Training Methods On The Implementation Of E Government Service Across Huduma Centres In Kenya

October 18, 2025The effective implementation of e-government services in Kenya remains hindered by inadequate training methods at Huduma Centres, where 45% of staff lack digital proficiency and only 30% of training covers critical areas, highlighting the urgent need to assess training effectiveness. This study sought to investigate the influence of training methods on the implementation of e-government services across Huduma Centres in Kenya. Specifically, it explored how different training approaches shape digital service delivery outcomes. The study was guided by Experiential Learning Theory and the Human Capital Theory, which emphasize practical learning and investment in workforce capabilities, respectively. Adopting a descriptive research design under a positivist paradigm, the study targeted a population of 312 Huduma Centre employees. Stratified random sampling was used to select 156 respondents, comprising 56 operations staff, 50 technical support personnel, and 50 front-office officers. Data were collected using structured questionnaires and analyzed through descriptive and inferential statistics, including Pearson correlations and multiple linear regression. The results indicated a strong positive correlation between training methods and e-government service delivery (r = 0.672), with regression analysis revealing a significant predictive relationship (β = 0.654, p < 0.05). Simulation-based training showed the highest factor loading (0.964), highlighting its critical role in enhancing system competency. The findings confirm that well- structured and interactive training methods significantly improve digital service implementation. These results underscore the need to institutionalize simulation and experiential learning-based training programs to enhance the quality and consistency of e- government service delivery across Kenya’s Huduma Centres.

Multidisciplinary Research

PDF

Influence Of Socioeconomic Factors On Postnatal Care PNC Services Utilization In Samburu North Sub County Samburu County Kenya

October 18, 2025Postnatal care (PNC) services are essential for reducing maternal and neonatal morbidity and mortality. Despite this importance, PNC uptake remains low in many parts of sub-Saharan Africa, including Kenya. Community-level factors such as socioeconomic, geographical, cultural, and health system determinants may strongly shape utilization patterns. This study assessed the influence of community factors on the utilization of PNC services in Samburu North Sub-County, Samburu County, with a focus on socioeconomic, geographical, cultural, and health system determinants. A cross-sectional study was conducted among 384 women of reproductive age who had delivered within the last two years. Data was collected using a structured interviewer- administered questionnaire, complemented by hospital record reviews. The tool captured socio- demographic details, community-level determinants, and PNC attendance. Data was analyzed using descriptive statistics, Chi-square tests, and multivariate logistic regression, with significance set at p < 0.05. Overall, 46.1% of respondents utilized PNC services, while 53.9% did not. Socioeconomic factors significantly associated with PNC uptake included education level (p = 0.008), employment status (p < 0.001), household income (p < 0.001), decision-making autonomy (p < 0.001), and savings group membership (p < 0.001). Geographical factors also influenced utilization: women living more than 10 km from a health facility were less likely to use PNC (p < 0.001), while access to good roads (p < 0.001) and affordable transport (p < 0.001) increased uptake. Health system factors such as emergency access (p = 0.006), responsive care (p < 0.001), and receiving PNC information during ANC (p = 0.002) were also strong predictors. In the multivariate model, the strongest independent predictors included employment (OR = 11.17, p < 0.001), savings group membership (OR = 7.24, p < 0.001), good road infrastructure (OR = 8.63, p < 0.001), family support (OR = 7.48, p < 0.001), and health awareness during ANC (OR = 8.99, p < 0.001). PNC utilization in Samburu North Sub-County is suboptimal, with less than half of mothers accessing services. Utilization is shaped by a combination of socioeconomic empowerment, infrastructural accessibility, household support, and health system responsiveness. Strengthening women’s economic empowerment, improving transport and road networks, promoting savings groups, and enhancing respectful and informative care during ANC may significantly improve PNC uptake.

Health Sciences

PDF

Influence Of Communication Strategy On Performance Of Commercial Banks In Nigeria

October 18, 2025The Nigerian banking sector has over the years increasingly relied on debt financing to sustain operations and enhance profitability, yet concerns remain about its potential to undermine financial stability when mismanaged. Despite existing regulations, many banks in Nigeria still struggle with balancing debt structures, leading to fluctuating performance outcomes and heightened credit risk. This persistent problem necessitated an inquiry into the influence of debt financing on the financial performance of commercial banks in Nigeria. The purpose of this study was therefore to investigate the influence of debt financing on the financial performance of commercial banks in Nigeria, anchored on the Pecking Order Theory and the Trade-Off Theory. The study adopted a descriptive research design targeting 2,764 staff drawn from 21 licensed commercial banks in Nigeria. Proportionate stratified random sampling was used, with Slovin’s formula guiding sample determination. A total sample of 349 respondents was selected, comprising 137 senior managers, 102 middle managers, and 110 operational staff. Primary data were collected using structured questionnaires while secondary data were obtained from bank financial reports. Data were analyzed using descriptive statistics, correlation, and regression analysis. Findings revealed a strong positive and significant correlation between debt financing and financial performance (r = 0.711, p < 0.05). Regression results further indicated that debt financing significantly predicted financial performance (β = 0.648, p < 0.05). The study concludes that prudent debt financing enhances bank profitability and sustainability. It recommends that bank managers strengthen their debt structuring policies to optimize performance, while regulators should establish stricter monitoring frameworks to mitigate over-leveraging and systemic risks.

Multidisciplinary Research

PDF

Influence Of Monitoring Plan On Perfomance Of Commercial Banks In Juba South Sudan

October 18, 2025The Bank of South Sudan (BoSS), as a regulator, has played a key role in guiding banks to align their strategic plans with national economic policies. However, commercial banks in South Sudan have not fully leveraged the plan monitoring to improve performance. Persistent challenges such as economic instability, political fragility, and poverty, exacerbated by conflict, have adversely affected banking sector performance. This study sought to examine the influence of plan monitoring on the performance of commercial banks in Juba, South Sudan. A cross-sectional research design was adopted, targeting 186 staff across 31 commercial banks. Using stratified and random sampling with Yamane’s formula at a 5% error margin, a sample size of 128 participants was obtained. Data was collected using a questionnaire administered both through the drop-and-pick method and online through Kobo Collect. Descriptive statistics (means, frequencies, percentages) and inferential statistics using binary logistic regression were employed. The model’s R Square of 0.326 indicated that plan monitoring explained 32.6% of performance variation. Findings revealed a significant positive relationship (p=0.000) with an odds ratio of 6.05, showing that banks conducting regular monitoring were six times more likely to report high performance. The study concludes that regular monitoring enhances performance and recommends that banks intensify monitoring practices, including frequent updates, feedback mechanisms, and timely stakeholder communication.

Multidisciplinary Research

PDF

Relationship Between Green Training And Organizations Green Benefits In Three And Four Star Hotels In Kenya

October 18, 2025The hotel industry’s environmental impact, manifested through excessive waste generation, energy use, and water consumption, has created pressure to adopt eco-friendly practices. In Kenya’s three- and four-star hotels, the role of green training in enhancing environmental, economic, and social benefits remains underexplored, despite its potential to build employee capacity for sustainability. This study sought to investigate the relationship between green training and organizations’ green benefits in three- and four-star hotels in Kenya. The research was anchored on the Ability, Motivation, and Opportunity (AMO) framework and Social Exchange Theory (SET). Using a descriptive survey design, the study targeted 2,930 employees from 124 hotels (65 four-star and 59 three-star). Stratified random sampling with proportionate allocation determined a sample of 293 respondents, comprising 154 from four- star and 139 from three-star hotels. Data was collected using structured questionnaires. Descriptive statistics summarized the data, while Pearson correlation and multiple regression analyses tested the hypothesis. Correlation results indicated a strong, positive, and significant relationship between green training and green benefits (r = 0.612, p < 0.05). Regression analysis revealed that green training significantly predicted green benefits (β = 0.278, p < 0.05), explaining a substantial proportion of variance within the model. The study concludes that structured green training programs directly enhance environmental performance, cost savings, and employee engagement in sustainability initiatives. It recommends that hotel managers institutionalize continuous green training tailored to operational contexts and integrate sustainability competencies into all staff development plans.

Multidisciplinary Research

PDF

Influence Of Leadership Commitment On The Implementation Of Performance Contracting Aong Private Universities In Nakuru County Kenya

October 18, 2025Private universities in Nakuru County, Kenya, continued to face challenges in effectively implementing performance contracting due to limited leadership commitment, unclear communication, and weak feedback mechanisms. This undermined institutional alignment with strategic goals and compromised accountability frameworks. The purpose of this study was to assess the influence of leadership commitment on the implementation of performance contracting in private universities in Nakuru County. The study was grounded in the Transformational Leadership Theory by Burns (1978) and Bass (1985), which emphasizes vision-driven and participatory leadership. A descriptive research design was adopted, targeting a population of 616 academic and non-academic staff from Kabarak University, Mount Kenya University (Nakuru Campus), and St. Paul’s University (Nakuru Campus). The study used proportionate simple random sampling, and the sample size of 243 respondents was determined using Yamane’s formula. Sample sizes per institution were distributed proportionally across clusters. Data were collected through structured self-administered questionnaires and analyzed using SPSS Version 25. Descriptive statistics summarized leadership behaviors, while inferential techniques such as Pearson correlation and multiple regression analysis examined relationships between variables. The findings revealed high levels of agreement among respondents on leadership vision, accountability, and participatory decision-making. Pearson’s correlation indicated a statistically significant moderate positive relationship between leadership commitment and performance contracting (r = 0.482, p < 0.01). Regression analysis showed that leadership commitment significantly predicted performance contract implementation (β = 0.563, p = 0.000), with an R² of 0.232, indicating that 23.2% of the variance was explained by the predictor. The study contributes to existing knowledge by confirming that transformational leadership behaviors play a pivotal role in enhancing performance-based management systems in higher education institutions.

Multidisciplinary Research

PDF

Influence Of Performance Planning On Health Workers

October 18, 2025Effective performance management is crucial for delivering health services. It is a key component of the healthy workforce pillar in health systems, contributing significantly to optimal healthcare outcomes. By evaluating and enhancing employee performance, performance management systems help healthcare organizations maximize the contributions of healthcare professionals towards expected health outcomes. Performance planning is a vital part of performance management systems. It is a strategic process that ensures organizational goals are achieved through collaboration with staff. This involves setting SMART goals by both employers and employees and creating a plan to achieve these goals. The study aimed to investigate the impact of performance planning on the performance of medical staff in public hospitals in Nairobi County, Kenya. The goal was to understand how performance planning within performance management systems affects health workers' performance. The study was based on goal-setting theory. A cross-sectional descriptive survey design was used. Stratified random sampling method was used to recruit 594 health professionals from Mama Lucy, Mbagathi, and Makadara Hospital. 17 physicians, 201 nurses, and 21 clinical officers were sampled. Pretest study was conducted to evaluate validity and reliability of the research tool, with internal consistency measured using Cronbach's alpha coefficient. Primary data was collected through self-administered questionnaires. SPSS was used to code and analyze raw data. Inferential statistics and descriptive methods were employed for data analysis. Regression model was used to explore the relationship between independent and dependent variables. Results were presented using frequencies, means, standard deviations, and percentages. Findings indicated that clear job descriptions, setting SMART goals, and employee motivation significantly influenced health workers' performance. The study highlighted the importance of reliable plans, offering consistent evaluations, constructive feedback, and employer support. The research suggests, hospitals can enhance patient care quality by fostering a culture of accountability, recognition, and motivation, leading to improved performance.

Health Sciences

PDF

Influence Of Leadership Styles On Performance Of Transport Parastatals In Kenya

October 18, 2025Transport parastatals in Kenya continue to suffer from inefficiencies, financial mismanagement, and governance lapses, largely attributed to weak and ineffective leadership practices. Despite the critical role of leadership styles in shaping organizational culture, accountability, and innovation, many parastatals remain entrenched in autocratic and politically driven approaches that undermine performance and erode public trust. The purpose of this study was to establish the influence of leadership styles on the performance of transport parastatals in Kenya. The study was guided by the Full Range Leadership Theory and Agency Theory, which emphasize the importance of transformational, transactional, and participative leadership in enhancing accountability and organizational outcomes. A descriptive explanatory research design was adopted, targeting a population of 104 managers drawn from 13 transport parastatals. Stratified random sampling was applied, and Yamane’s formula was used to determine a representative sample of 83 respondents, comprising 35 top managers, 28 middle-level managers, and 20 supervisory managers. Data were collected using structured questionnaires, while descriptive statistics, correlation analysis, and multiple regression were employed for data analysis. Correlation results showed a strong positive and significant relationship between leadership styles and performance (r = 0.646, p < 0.05). Regression findings revealed that leadership styles significantly predicted organizational performance (β = 0.421, p < 0.05). The study concludes that leadership style is a critical determinant of performance in transport parastatals. It recommends institutionalizing transformational and democratic leadership development programs, while also strengthening leadership accountability frameworks to enhance efficiency, transparency, and service delivery.

Multidisciplinary Research

PDF

Determinants Of Prolonged Length Of Stay In Ooutpatient Therapeutic Programs Among Severely Malnourished Children At Kakuma Refugee Camp Kenya

October 18, 2025Severe Acute Malnutrition (SAM) remains a major cause of morbidity and mortality in humanitarian settings. Outpatient Therapeutic Programs (OTPs) are designed to treat uncomplicated SAM with an expected length of stay (LOS) of 6–8 weeks, yet reports from Kakuma Refugee Camp suggest longer durations. Understanding determinants of LOS can inform strategies to improve recovery and program efficiency. The objectives involve to determine the proportion of children experiencing prolonged LOS in OTP (≥9–12 weeks) and to identify socio- demographic, household and healthcare access factors associated with LOS among children aged 6–59 months in Kakuma Refugee Camp, Kenya. descriptive cross-sectional study of 178 SAM cases (6–59 months) enrolled in OTPs was conducted using simple random sampling from program registries. Data were collected via caregiver questionnaires and program records on child characteristics, caregiver/household factors, and healthcare access/utilization. Analyses in SPSS v25 included descriptive statistics and Pearson correlations with significance at p<0.05. Of 178 children, 46.1% (n=82) achieved the expected LOS (6–8 weeks) and 53.9% (n=96) had prolonged LOS (9–12 weeks). Significant positive correlations with longer LOS included higher birth order (r=0.25, p=0.021), more under-five children in the household (r=0.22, p=0.011), receipt of aid/relief support (r=0.17, p=0.023), recent illness (r=0.186, p=0.043), participation in health education sessions (r=0.176, p=0.048), availability of medication/nutritional supplies (r=0.195, p=0.041), and satisfaction with healthcare services (r=0.204, p=0.031). Protective (negative) correlations were observed for caregiver education (r=−0.17, p=0.025) and caregiver marital status (married) (r=−0.21, p=0.014) . Over half of SAM cases in Kakuma experienced prolonged LOS in OTP. Later birth order, larger numbers of under-five children, aid dependence, recent illness, and certain service-use indicators were associated with longer stays, whereas caregiver education, marital stability, frequent clinic attendance, and consistent SAM treatment availability were associated with shorter stays. Interventions to strengthen caregiver education and support, ensure uninterrupted SAM supplies, and promote regular attendance could reduce LOS and improve outcomes

Health Sciences

PDF

The Effect Of Inventory Management Strategies On Performance Of Plastic Manufacturing Firms In Nairobi County Kenya

October 18, 2025The essence of organizational performance lies in the entity's proficiency to produce outcomes within a set parameter in alignment with its goals. This study sought to investigate the effect of inventory management strategies on performance of plastic manufacturing firms in Nairobi County.A descriptive survey research design was utilized. The target population was 56 plastic manufacturing firms in Nairobi. A stratified sampling method was used to select a representative group while the Krejcie and Morgan formula was used to calculate the study’s sample size of 100 respondents. Data was collected through semi-structured questionnaires, pre-testing focused on reliability tested using Cronbach’s alpha. The data collection process involved distributing questionnaires to selected participants. Descriptive and Inferential analysis were used to analyse the data. Normality tests were conducted using the Kolmogrov- Smirnova test where the outcome was 0.171 which indicated that the data was normally distributed.The research findings unveiled that inventory management enables organizations to satisfy their customers' needs and build strong relations with suppliers, distributors, and other customers thus improving the overall business performance and concluded that iinventory management strategies have an impact on the performance of the manufacturing firms in Nairobi County. Plastic manufacturing firms should use inventory management to track movement of raw materials and finished goods in engaging with the services and products.

Multidisciplinary Research

PDF

The Effect Of Resource Allocation On Performance Of Auditing Firms In South Sudan

October 18, 2025The global business environment has evolved drastically since 1990’s which has brought new realities in the form of new business opportunities for growth. This has made many companies to invest their resources in inventing new strategies to take advantage of the novel opportunities and protect their market position. To implement the formulated strategies in order to achieve the desired outcome has become an uphill task for many service-oriented firms. This study tested the null hypothesis that resource allocation has no significance effect on performance of auditing firms in South Sudan. The study was supported by the resource based view theory. The target population for the study was employees working in audit firms in South Sudan. The study employed descriptive research design with a sample size of 119 respondents that were selected using stratified random sampling technique. Primary data was collected using a self- administered, semi-structured questionnaire while secondary data was obtained from published sources such as library, Internet and research done by other scholars. The questionnaire was tested for validity and reliability. Questionnaires were administered through drop and pick method for ease of administration and convenience. Analyses were undertaken using descriptive and inferential analysis. The findings show that firms management are aware that timely allocation of resources help teams accomplish tasks on time and that availability of sufficient physical resources is an indication that company’s return on assets is high and that resource allocation is directly proportional to organizational effectiveness.

Multidisciplinary Research

PDF

Effect Of Employees Training Content Relevance On Service Quality In Public Catering Institutions In Nairobi County

October 18, 2025This study investigated the effect of employees’ training content relevance on service quality in public catering institutions in Nairobi County, Kenya. Despite the critical role of training in enhancing service delivery, many institutions continue to rely on generic or outdated training content, resulting in persistent gaps in customer satisfaction, hygiene compliance, and operational efficiency. Without evidence-based reforms, public catering services risk perpetuating poor outcomes and declining public trust. Grounded in Kolb’s Experiential Learning Theory and the Knowledge-Based View of the Firm, the study adopted a convergent parallel mixed-methods design. The target population was 2,211 employees drawn from 33 institutions, comprising 33 Heads of Catering Units, 198 Catering Managers, and 1,980 operational staff. Using Krejcie and Morgan’s formula, a sample of 327 respondents was determined and selected through stratified random sampling, proportionately capturing 5 Heads of Units, 29 Managers, and 293 operational staff. Data were collected using structured questionnaires and interviews, with reliability confirmed via Cronbach’s alpha and validity ensured through expert review and pilot testing. Quantitative data were analyzed using SPSS through descriptive statistics, Pearson correlation, and multiple regression, while qualitative data underwent thematic analysis. Correlation results indicated a strong positive relationship between training content relevance and service quality (r = 0.660, p < .001). Regression findings further confirmed that training content relevance (B = 0.273, p < .001) was the most influential predictor of service outcomes. The study concludes that context-specific, job-aligned training content significantly improves customer satisfaction, efficiency, and hygiene standards. It recommends that institutions adopt structured, experiential, and periodically reviewed training curricula, supported by government policy, adequate funding, and systematic monitoring to ensure long- term service quality improvements in public catering institutions..

Multidisciplinary Research

PDF

Influence Of Leadership Style On Performance Of United Nations Based Projects In Kenya

October 18, 2025The effectiveness of leadership in United Nations–based projects in Kenya is vital for achieving both national development priorities and global objectives such as the Sustainable Development Goals (SDGs). However, persistent performance challenges remain, often aggravated by inconsistent leadership approaches and weak accountability mechanisms. This study examined the influence of leadership style on the performance of United Nations–based projects in Kenya. A descriptive research design was adopted, targeting 184 project staff across selected United Nations–based projects in Kenya, with a sample of 126 respondents generated using the Taro Yamane formula through a multi-stage sampling design. Data were collected through structured questionnaires, which were validated using tests for reliability and validity, and analyzed using SPSS through regression analysis. Results indicated that leadership styles—transformational, transactional, and passive-avoidant—had a statistically significant effect on project performance. Specifically, transformational and transactional leadership demonstrated positive influences, while passive-avoidant leadership showed a negative association with performance outcomes. The study concludes that adopting constructive leadership approaches is essential for enhancing the effectiveness of UN-based projects. These approaches not only improve staff motivation and accountability but also foster efficiency and the timely delivery of project outcomes. The study recommends that United Nations project managers and policymakers should prioritize leadership development programs that promote transformational and transactional leadership practices while minimizing passive-avoidant tendencies. Doing so will strengthen staff commitment, enhance project performance, and contribute to the realization of sustainable development objectives in Kenya.

Multidisciplinary Research

PDF

Influence Of Organizational Stressors On The Mental Wellness Of Police Officers In LungaLunga Sub County Kwale County Kenya

October 18, 2025Ideally, organizational structures should support police officers by providing clear job roles, manageable workloads, and effective administrative systems to promote mental wellness. Globally, however, officers face stressors such as heavy workloads, role ambiguity, and bureaucratic inefficiencies that contribute to depression, anxiety, and burnout. In Kenya, these challenges are even more pronounced, with officers frequently reporting job dissatisfaction and poor psychological health due to excessive organizational stressors, yet limited research has focused on their impact in rural contexts like Lungalunga Sub-County. The purpose of this study was to examine the influence of organizational stressors on the mental wellness of police officers in Lungalunga Sub-County, Kwale County, Kenya. The study was anchored on the Job Demands- Control Model and the Multilevel Model of Well-being at Work. A descriptive research design was employed, targeting all 61 police officers in the Sub-County. Using a census approach, all officers were included, eliminating sampling error. Data were collected using structured questionnaires and standardized tools (PHQ-9, GAD-7, PC-PTSD). Analysis involved descriptive statistics, Pearson correlation, and regression using SPSS. Correlation results showed a strong positive relationship between organizational stressors and mental wellness (r = .969, p < 0.01). Regression revealed that organizational stressors explained up to 79.9% of the variance in depression outcomes. The study concludes that organizational inefficiencies critically undermine officer well-being and recommends clarifying job roles, redistributing workloads, and institutionalizing wellness programs to improve officers’ psychological resilience and service delivery.

Multidisciplinary Research

PDF

Influence Of Process Orientation On Competitive Advantage Among Maritime Logistics Firms Operating In Kenya Port Authority

October 18, 2025In today’s dynamic maritime logistics industry, achieving and sustaining competitive advantage requires efficiency, responsiveness, and innovation. This study investigated the influence of process orientation on competitive advantage among maritime logistics firms operating under the Kenya Ports Authority (KPA). Guided by Value Chain Analysis (VCA), the research employed a correlational design targeting 201 maritime logistics firms, with operations managers as respondents. Data were collected using a structured questionnaire and analyzed through descriptive statistics, correlation, and regression analysis, with diagnostic tests ensuring validity and reliability. A response rate of 69.7% was achieved, and reliability tests confirmed Cronbach’s Alpha values above 0.7 for all constructs. Findings revealed a statistically significant moderate positive relationship between process orientation and competitive advantage (r = 0.460, p < 0.001). Specifically, process adaptability, service benchmarking, and timely service delivery emerged as key contributors to competitive positioning. The results underscore that firms adopting process orientation emphasizing continuous improvement, flexibility, and efficiency are better positioned to navigate the competitive maritime logistics environment. The study concludes that process orientation is a critical driver of competitive advantage, though its impact may be complemented by other strategic orientations such as technology adoption and entrepreneurial culture. The study recommends that maritime logistics firms strengthen inter-functional coordination, embrace proactive entrepreneurial practices, and leverage technology-driven process innovations to remain competitive in an evolving global logistics landscape.

Multidisciplinary Research

PDF

Influence Of IT Based Security Management On Service Delivery In Taxicab Operators In Kenya

October 18, 2025In Kenya, particularly Nairobi, major taxi operators are leveraging technology to boost service quality. However, the implementation of technological solutions in the transport industry, especially in Africa, is confronted by various challenges, including unstable electricity, poor internet coverage, and others. Nonetheless, in Kenya, over 25 companies have technological solutions integrated into their operations. The general objectives was to determine the influence of influence of IT based security management on service delivery in taxicab operators in Kenya. The target population was the active drivers registered with Uber and Bolt within Nairobi City County. A sample size of 138 drivers was targeted out of which response rate was 73.2% (101 respondents). A semi-structured questionnaire wad used for collecting data. The data was analyzed by computing the frequencies and percentages. Correlation and regression analysis of the data was also done based on the objectives of the study. Tables, graphs, and pie charts were used to present the results. Findings revealed IT based security management has a significant positive effect on service delivery. Management and automated route navigation significantly affects service delivery positively. The study concludes that not every technological applications adopted by taxicab operators has a significant influence on service delivery. Part of the recommendations of this study is for taxicab operators to have their apps fortified with the latest security features for protecting drivers’ and customers’ information from cybercriminals/hackers, in order to increase customers’ trust in their services.

Multidisciplinary Research

PDF

Influence Of Strategic Leadership On The Performance Of Private Hospitals In Nairobi Kenya

October 18, 2025Globally, private hospitals are expected to execute strategies effectively to enhance performance, but in sub-Saharan Africa, and specifically Nairobi, Kenya, many face challenges such as weak leadership, poor structures, and resource constraints, leading to inefficiencies. The purpose of the study was to examine the influence of strategic leadership on the performance of private hospitals in Nairobi, Kenya. The study was anchored on stewardship theory, McKinsey Framework, communication theory, dynamic capabilities theory, and the balanced scorecard framework. The research employed a descriptive design, targeting a population of 864 top-level staff across 48 private hospitals in Nairobi County. Stratified sampling was used, and the sample size of 273 was determined using Yamane’s formula. The sample included 86 CEOs, 97 departmental heads, and 90 strategic managers. Primary data was collected using structured questionnaires and supplemented by secondary data collection sheets. Quantitative data analysis was performed using descriptive statistics, correlation analysis, and multiple regression models. This study found a strong and statistically significant positive correlation between strategic leadership and performance of private hospitals (r = 0.684, p < 0.05), affirming that leadership plays a critical role in driving hospital success in Nairobi’s dynamic healthcare environment. Regression analysis showed that strategic leadership significantly influences hospital performance (β = 0.218, p < 0.05), alongside other predictors. The findings imply that strategic leadership—especially in vision setting, coordination, risk management, and ethics—is central to private hospital success. The study recommends that hospital management enhance top-down communication to align strategic goals across departments and institutionalize a shared vision to improve organizational commitment. Additionally, more resources should be channeled to IT infrastructure and human capital development to boost service quality and overall hospital performance.

Multidisciplinary Research

PDF

Effects Of Technology Integration In Supermarkets In Nairobi Central Business District Kenya

October 18, 2025Technology integration in procurement has become a cornerstone of organizational efficiency, yet supermarkets in Nairobi’s Central Business District (CBD) continue to face challenges that limit its effectiveness

Multidisciplinary Research

PDF

Influence Of Service Digitization On Occupational Safety Among Health Workers In Public Hospitals In Mombasa County

October 18, 2025Occupational safety in public hospitals has increasingly been threatened by outdated manual processes, under reporting of incidents, and delays in hazard management, which compromise both employee welfare and organizational performance. Despite global advances in technology, many Kenyan hospitals continue to experience inefficiencies, unsafe environments, and strained service delivery due to limited adoption of digital tools. This persistent gap underscores the urgent need for empirical studies to establish whether service digitization can meaningfully strengthen occupational safety policies and practices in resource-constrained healthcare settings. The purpose of the study was to examine the effect of service digitization on occupational safety policies in public hospitals in Mombasa County, Kenya. The study was guided by the Technology Acceptance Model and Diffusion of Innovation Theory, which explain the adoption and integration of digital systems in organizational contexts. A descriptive research design was employed, targeting a population of 1,278 hospital staff across administrative, clinical, and support categories. Stratified random sampling was used to ensure proportional representation, and the sample was determined using Yamane’s formula. The final sample size was 303 respondents, comprising 78 administrators, 165 medical staff, and 60 support staff. Data was collected using structured questionnaires and analyzed with both descriptive and inferential statistics. Correlation analysis revealed a moderate positive relationship between service digitization and occupational safety (R = 0.413, p < 0.01). Regression analysis further confirmed that service digitization significantly explained 17% of the variance in occupational safety policies. These findings imply that digitization, though not the sole determinant, is a key driver of improved workplace safety. It is concluded that service digitization should be prioritized in public hospitals to minimize risks and enhance compliance with safety procedures. The study recommends continuous investment in digital infrastructure and capacity building, alongside the integration of robust safety-monitoring systems into hospital policies, to sustain positive safety outcomes.

Health Sciences

PDF

The Influence Of Age Diversity On Performance Of Tier One Commercial Banks In Kenya

October 13, 2025In an era of rapid demographic shifts and globalization, age diversity within the workforce has emerged as a critical factor influencing organizational outcomes, particularly in high-stakes sectors like banking. One of the most important factors and a challenge for businesses worldwide is the evolving character of the workforce. Individuals of various racial, gender, regional, cultural, and other backgrounds are coming together to collaborate on the same platform. Since the implementation of the interest rate capping law in 2016, Kenya's Tier one commercial banks have struggled to turn a profit. In order to improve their financial structure, other banks in Kenya have been compelled to combine or acquire. This study investigates the influence of age diversity on the performance of tier one commercial banks in Kenya, utilizing a sample of 175 management staff drawn from eight prominent institutions. Anchored in Similarity-Attraction Theory, the study adopted a descriptive research design. The 8 commercial banks were the study’s unit of analysis. The unit of observation was 674 banks' management staff. Yamane sampling formula was used to get a sample of 250 management staff. Stratified random sampling was used to sample respondents. Primary data was collected using questionnaires. A pilot study was conducted with 10% of the sample hence 25 management staff. The study used content and construct validity. Reliability was tested using Cronchba Alpha coefficient. The collected data was analyzed using Statistical Package for Social Sciences (SPSS) version 28. Both descriptive (frequency, percentage, mean) and inferential statistics (correlation and regression) were used in the analysis. Reliability was confirmed through Cronbach's Alpha (α = 0.85 for the age diversity scale), with validity assessed via content and construct approaches. Secondary performance data (net profit, total assets, customer accounts) were sourced from bank reports spanning 2020–2024. Data analysis in SPSS version 28 included descriptive statistics (means, standard deviations), Pearson correlation (r = 0.316, p < 0.001), and multiple linear regression (β = 0.630, t = 7.232, p < 0.001; Adjusted R² = 0.784 for the full diversity model, with age explaining 23.2% variance independently). Results indicate a weak yet statistically significant positive relationship, suggesting that intergenerational dynamics foster innovation, knowledge transfer, and operational resilience, albeit tempered by mentorship gaps and leadership biases. The study recommends structured intergenerational programs and policy reforms to harness age diversity fully. Limitations encompass self-reported biases and a cross-sectional framework; longitudinal designs are suggested for future inquiries. This research enriches diversity scholarship in emerging economies, offering actionable insights for Kenyan banking sustainability.

Multidisciplinary Research

PDF

The Influence Of Employees Capabilities On Organizational Performance Of Tier One Commercial Banks In Kenya

October 7, 2025In today’s highly competitive financial landscape, organizations increasingly recognize that lasting advantage depends on the strength and development of their own workforce rather than on external solutions. Insourcing human capital which involves deliberately cultivating and utilizing internal human capital through continuous training, capability enhancement and employee motivation has emerged as a strategic alternative to outsourcing. For financial institutions in Kenya, where market conditions and regulatory demands are constantly evolving, understanding how insourcing influences organizational performance is both timely and essential, yet it remains relatively underexplored in existing literature. The research was carried out within the Kenyan banking sector, specifically targeting tier one commercial banks operating across the country. These leading banks were selected due to their considerable market share, significant role in shaping financial practices, and influence on industry benchmarks within Kenya.

Multidisciplinary Research

PDF